Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Cabal Online gaming website. We are committed to protecting your privacy and being transparent about our data practices.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Account Information

When you register an account, we collect:

• Game Account ID (Username): Your in-game account identifier
• Password: Encrypted and stored securely (we cannot see your actual password)
• Email Address: Used for account recovery and important notifications
• Display Name: A name you choose to be displayed on the website
• User Key: Security verification key from your game account
• Referral Code: Optional code if you were referred by another player

2.2. Game Account Data

When you log in, we access and display:

• User Number (UserNum): Your unique account identifier
• Character Information: Character names, levels, classes, stats, and progression data
• Cabal Cash Balance: Your in-game currency balance
• Login/Logout Times: Account activity timestamps
• IP Address: Last known IP address for security purposes

2.3. User Preferences

You can optionally provide:

• Display Name: A custom name shown on your profile
• Email Address: For account management and notifications

2.4. Shopping and Support Data

When you use our shop or support the server:

• Shopping Cart Contents: Items you add to your cart (stored locally in your browser)
• Purchase History: Records of items purchased from the shop
• Support Transaction Records: Records of server support contributions (amount, date, payment method)
• Payment Information: Transaction records (we do not store credit card details)

2.5. Technical Data

We automatically collect:

• Authentication Tokens: Stored in cookies and localStorage to maintain your login session
• Browser Storage: User preferences, cart contents, and cached data for improved performance
• IP Address: For security and rate limiting purposes

3. How We Use Your Information

4. Data Storage and Security

4.1. Where We Store Your Data

4.2. Data Security

• Passwords are hashed using secure algorithms and cannot be viewed by staff
• Authentication tokens use secure encryption
• Database connections use secure protocols
• Rate limiting protects against brute force attacks
• Access to personal data is restricted to authorized staff only

4.3. Data Retention

• Account data is retained as long as your account is active
• Purchase and transaction records are kept for accounting and support purposes
• Cached browser data is automatically cleared after specified time periods (TTL)
• You can clear browser storage at any time through your browser settings

5. Cookies and Browser Storage

We use cookies and browser storage to provide essential functionality and improve your experience:

You can manage your cookie preferences on our Cookie Settings page.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information.

6.1. No Third-Party Sharing

Your personal information is not shared with third-party advertisers, marketers, or data brokers. We do not use third-party analytics services or tracking scripts.

6.2. Service Providers

We may use service providers for hosting and infrastructure, but they do not have access to your personal data except as necessary to provide the service. All service providers are bound by confidentiality agreements.

6.3. Legal Requirements

We may disclose your information if required by law, court order, or to comply with legal processes. We may also disclose information to protect our rights, property, or safety, or that of our users.

7. Your Rights and Choices

8. Admin Account Association

If an admin account is associated with your game account, this allows access to the Admin Panel when logged in with your game account. This association is optional and can be managed through the Admin Panel. The association only links your game account UserNum to the admin account and does not share additional personal information.

9. Children's Privacy

Our website is intended for users who meet the age requirements for playing Cabal Online. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of the website after changes become effective constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through:

• The contact form on our website (if available)
• Discord server (as specified in the Support section of the footer)
• In-game support channels